PDi CRM menus and toolbars can be customised to include additional toolbar icons or move menu items to the Favourite menu.
Click on the small drop-down arrow in the top-right of the menu bar and select 
then select the customize option
Locate the [Commands] that you wish to add Favourite toolbar and then drop them into the menu.
The same method can be used to add items to the toolbar
Video tutorial here - https://youtu.be/ThYaV5ThXTM